Industrial automation service technician

An industrial automation service technician is crucial to maintaining the smooth operation of automation systems in various industries. Specialists of this type are responsible for maintaining, repairing and maintaining advanced control systems and industrial automation devices.

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Automation service technician – types of systems


Typical systems serviced by industrial automation service technicians include:

  1. PLC (Programmable Logic Controller) control systems that are used to control production processes.
  2. SCADA systems (Supervisory Control and Data Acquisition), enabling supervision and control over industrial processes.
  3. Industrial robots used to automate various tasks in the production process.
  4. HMI systems (Human-Machine Interface), used for operator interaction with machines and devices.


An industrial automation service technician can find employment in various types of industries, such as the automotive, pharmaceutical, food, chemical or electronics industries. Industrial automation differs from other types of machines used in industry mainly due to advanced control and automation systems that require specialized knowledge and skills to operate and service.

The most popular automation systems are also those that provide a high level of control over production processes and enable optimization of efficiency and performance. These systems then often integrate with each other. As a result, they create comprehensive production control and monitoring solutions.

While many automation systems may be based on standard solutions, not all are completely standardized. Then it is necessary to adapt the systems to the specific needs and production conditions in a given industry.

The devices that most often require regular servicing are mainly PLC control systems, SCADA systems, and industrial robots. The consequences of lack of regular maintenance can include control system failures, production interruptions, financial losses and reduced product quality.

Automation service technician – tasks


The daily duties of an industrial automation service technician include:

  • Diagnosing faults and failures in control systems and automation devices.
  • Repair and maintenance of control systems, PLC, SCADA and industrial robots.
  • Testing and calibration of automation devices.
  • Software update and configuration of control systems.
  • Cooperation with other departments, such as engineering, production and maintenance, to ensure the continuity of the production process.


The work of an industrial automation service technician is crucial to the production process. It provides control over machines and devices, minimizes the risk of failure and ensures production continuity. Moreover, he cooperates with various departments in the company, and his activities have a direct impact on the effectiveness, efficiency and quality of products.

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